I love Jeffrey's insights. The link below is to an article he posted a few weeks ago, it's a great read. He makes two very salient points I would like to discuss. Often times we drive ourselves crazy focusing on things that we can't control, while at the same time ignoring behaviors completely within our control.
Jeffery points out two of those things in his article: having a positive attitude and personal pride. As you read the article, think about yourself. Do you focus on the uncontrollable, or do you focus on bringing a positive attitude to everything you do with personal pride?
http://www.gitomer.com/articles/ViewPublicArticle.html?key=ajcdMibak3PfIGN4B4JnzA==
ABOUT THE AUTHOR
Jeffrey Gitomer is the author of The Little Red Book of Selling. President of Charlotte-based Buy Gitomer, he gives seminars, runs annual sales meetings, and conducts Internet training programs on selling and customer service at www.trainone.com. He can be reached at 704/333-1112 or e-mail to salesman@gitomer.com © 2009 All Rights Reserved - Don't even think about reproducing this document without written permission from Jeffrey H. Gitomer and Buy Gitomer • 704/333-1112