Interesting article Bill, great points with some sound advice for leaders at all levels. From the article:
1. Start small. Within your sphere of influence. Within your team. Every day, make sure you're asking your team three questions: • "What's holding you back from getting more done?" • "What bottlenecks or barriers can I remove for you?" • "What resources, tools or processes would help you move as fast as you want to?"
The full article: Bill Jensen's Article