I love that our front line workers are finally getting the attention they deserve. All too often, we take for granted the simple things in our lives that are kept together by the complexity in theirs. Whether it's the food on the grocery store shelf, the clean pots and pans used to cook the food at your favorite take-out place, or the security you feel knowing the bravest, finest, and best, have your back in a jam, we should be grateful and say thank you. It's important.
Further, I believe the support provided by their leadership teams is essential in keeping together that social contract. Good leaders say thank you. Great leaders will step up, say thank you and support you, both now and for the future. Great leaders will plan when and how they intend to reward the selflessness that is "putting one's life on the line for the greater good." Great leaders shoulder the burdens so their teams can be successful and know that we all have their backs when the going get's tough.
So a simple message - serve your people, support them, and find ways to make their work easier. The easier it is for them to do their job well, the more successful they will be. Earn their trust by making a promise and following through, no matter how big the burden for you. You'll have the commitment, investment, and lasting gratitude of your people and a prosperous nation.
From my family and me - Thank you to all the front line workers!